Invigil FAQ'S

Below you’ll find answers to commonly asked support questions and other inquiries you might have. We also invite you to visit our troubleshooting guide with answers to the top support questions or to visit our Community with step-by-step guidance and resources based on role.



Frequently Asked Questions




No. Our platform does not pass any PII to third party services.


No. The record and review model of proctoring means no scheduling is necessary.


Standard storage time is 1 year. Extensions can be made per institutional request.


MonitorEDU’s turnaround time is 12 hours. Other third-party proctoring services will vary.


Yes. Invigil is designed to provide the flexibility required by any modern learning environment.


Invigil does not require any downloads or extensions.


  • Edge, Chrome, Safari, Mozilla (Internet Explorer is not supported)
  • PC running MAC iOS 10.5 or later or Windows 10 or later, with dual-core 2.4GHz CPU or faster 4GB of RAM
  • Full-Time internet broadband connection of at least 5Mbps
  • Monitor with screen resolution at a minimum of 1024x768 and 16bit color
  • Speakers and microphone
  • A minimum of one web camera you can rotate. Camera may be built-in or external.


Invigil’s API allows third-party exam delivery tools to integrate with Invigil.